最近更新日期 / Last Updated: 2025 年 12 月 2 日 / December 2, 2025
北京青上国际旅行社有限公司（“公司”“我们” 或 “我方”）运营网站www.wingsetm.cn（下称 “本网站”），提供旅行预订、行程安排、签证协助、国际旅行咨询等服务，主打独享旅行线路、探险体验及奇幻旅行内容（如南亚探索、徒步登山、定制化行程）。/ Beijing Wings International Travel Co. Ltd (“Company,” “we,” “us,” or “our”) operates the website www.wingsetm.cn (the “Website”) to provide services including travel booking, tour arrangements, visa assistance, and international travel consultations, with a focus on exclusive routes, adventure experiences, and fantasy travel content (e.g., South Asia explorations, trekking, and customized trips).
我们致力于保护用户隐私并妥善处理各类隐私相关问题。本隐私政策将说明我们收集的个人信息类型、使用方式及保护措施。您使用本网站或服务，即表示同意本政策所述的信息处理方式。/ We are committed to protecting users’ privacy and addressing potential privacy concerns. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By using our Website or services, you consent to the practices described in this policy.
支付环节通过微信、支付宝扫码支付完成，我方不直接收集信用卡 / 借记卡信息（如万事达卡数据），所有交易均通过第三方支付平台的安全跳转链路处理。/ Payments are processed via WeChat and Alipay scan-to-pay methods; we do not directly collect credit or debit card information (e.g., Mastercard data) but handle transactions through secure redirects to these third-party payment platforms.
一、收集的个人信息类型 | Types of Personal Information Collected
为更好地满足您的服务需求，您访问本网站或使用服务时，我们会收集以下类别的信息：/ To best serve your needs, we collect the following types of information when you visit the Website or engage with our services.
1.1 主动提供的个人信息 | Voluntarily Provided Personal Information
我们会向用户收集以下个人信息，您可选择不提供部分信息，但可能因此无法享受完整服务（如无护照信息则无法办理国际旅行预订）：/ We collect the following personal information from users; you may choose to provide less information, but this may restrict your access to full service benefits (e.g., international travel bookings cannot be processed without passport details):
- 姓名 | Name
- 邮寄地址 | Mailing address
- 电话号码 | Phone number
- 电子邮箱地址 | Email address
- 出生日期 | Birthdate
- 支付 / 账单信息 | Payment/Billing Information
- 账单地址 | Billing address
- 旅行相关详情（护照号码、签证信息、旅行偏好、紧急联系人、定制团组人数等） | Travel-related details (e.g., passport number, visa information, travel preferences, emergency contacts, group size for customized trips)
1.2 自动收集的信息 | Automatically Collected Information
我们会自动采集用户访问本网站的相关数据，包括 IP 地址、地理位置、浏览器类型、浏览器语言、操作系统、设备标识符及 Cookie 数据。/ We automatically collect data on user visits to www.wingsetm.cn, such as your IP address, location, browser type, browser language, operating system, device identifiers, and cookies.
本网站通过 Cookie 优化服务功能（如记忆您对珠峰徒步、南亚探险等旅行产品的偏好）。您可在浏览器中禁用 Cookie，但可能因此无法完整访问网站功能。/ Our Website uses cookies to enhance functionality (e.g., remembering your preferences for tour selections like Everest treks or South Asia adventures). You may disable cookies in your web browser, but this may limit full access to www.wingsetm.cn.
1.3 社交媒体关联信息 | Social Media Information
若您将本平台账户与社交媒体账户（微信、微博、Instagram 等）绑定，我们会获取社交平台授权的相关信息（用户名、姓名、电子邮箱、好友列表等）；同时会采集用户与我方社交账号互动时的人口统计数据。/ If you link your account with social media accounts (e.g., WeChat, Weibo, or Instagram), we collect information authorized by social media platforms (username, name, email address, friends list, etc.). We also gather demographic data when users interact with our social media accounts.
1.4 敏感个人信息收集规则 | Policy on Sensitive Personal Information
除法律强制要求（如国际行程签证申请）且获得您明示同意的情形外，我方不收集任何敏感个人信息，包括社保号码、驾照号码（旅行核验所需除外）、种族、民族、宗教信仰、健康指标、政治关联、犯罪记录等。/ Beijing Wings International Travel does not gather sensitive personal information (e.g., social security number, driver’s license number unless required for travel verification, race, ethnicity, religion, health metrics, political associations, criminal background) except where legally mandated (e.g., visa applications for international trips) and with your explicit consent.
二、信息使用用途 | How Collected Information Is Used
我们仅将个人信息用于为您提供完整服务，具体用途如下，且不会向第三方出售您的个人信息：/ We only use your personal information to provide comprehensive services and will never sell your personal information to third parties. Specific uses include:
- 创建并维护用户账户 | Creating and maintaining user accounts
- 完成旅行预订及交易（如定制探险套餐） | Completing travel bookings and transactions (e.g., customized adventure packages)
- 安排行程、住宿及交通（如尼泊尔徒步、不丹文化游） | Arranging tours, accommodations, and transportation (e.g., trekking in Nepal or cultural tours in Bhutan)
- 响应客户服务请求（如行程变更、团组定制） | Fulfilling customer service requests (e.g., itinerary changes or group customizations)
- 推送促销活动、旅行通讯及线路更新（如南亚路线专属优惠） | Sending promotions, newsletters, and travel updates (e.g., exclusive deals on South Asia routes)
- 通知公司政策变更及旅行预警 | Notifying users of policy updates or travel advisories
- 提供个性化广告推荐（如奇幻旅行目的地匹配） | Providing targeted advertisements (e.g., destination recommendations for fantasy travels)
- 分析用户网站互动数据以优化服务 | Analyzing user engagement data to improve Website performance
- 履行法律义务（如向移民机构提交签证相关数据） | Complying with legal obligations (e.g., sharing data with immigration authorities for visa processing)
三、信息存储期限 | Length of Time Personal Information Is Stored
我们会根据服务需求及法律要求留存个人信息，具体期限如下：/ We retain personal information based on service needs and legal requirements, with specific timelines as follows:
- 账户存续期间，将持续留存您的姓名及电子邮箱 | Your email address and name are retained for the duration of your account
- 旅行预订详情（含护照、支付信息）留存 7 年，以符合财务及税务法规 | Travel booking details (including passport and payment info) are retained for 7 years to comply with financial and tax regulations
- 营销偏好信息留存至您主动退订 | Marketing preferences are stored until you opt out
- 信息失效后，将安全删除或匿名化处理 | Expired data will be securely deleted or anonymized
四、信息共享对象 | Who Information Is Shared With
我们仅与经过严格审核的关联机构及合作方（航空公司、酒店、支付服务商如支付宝 / Visa、尼泊尔 / 马尔代夫等目的地签证服务商）共享信息，共享目的仅限以下场景，且会通过合同约束合作方遵守数据保护标准：/ We only share information with fully vetted affiliates and partners (e.g., airlines, hotels, payment processors like Alipay or Visa, visa service providers for destinations like Nepal or Maldives). Sharing is limited to the following purposes, and partners are bound by data protection contracts:
- 处理交易及支付 | Processing transactions and payments
- 交付旅行服务（如酒店预订、向导徒步） | Fulfilling travel services (e.g., hotel bookings or guided treks)
- 评估营销及广告效果 | Measuring marketing and advertising performance
- 提供客户服务支持 | Providing customer service
- 发送行程确认邮件 / 短信 | Sending trip confirmation communications
- 满足法律要求（如向海关 / 卫生部门提交申报数据） | Complying with legal requirements (e.g., sharing with authorities for customs or health declarations)
五、信息安全措施 | Information Security
我们通过多重措施保障信息安全：核心个人信息采用 SSL/TLS 协议加密；部署防火墙、访问权限管控、定期安全审计等机制，防范未授权访问、篡改或数据泄露。/ We implement multiple security measures: core personal information is encrypted via SSL/TLS protocols; firewalls, access controls, and regular security audits are deployed to prevent unauthorized access, alteration, or data leakage.
请注意，数据泄露及恶意攻击存在不可完全规避的风险，您提交个人信息即视为知悉并自愿承担相应风险。若发生数据泄露，我们将依法通知受影响用户及监管机构。/ Please note that data leaks and malicious attacks cannot be fully prevented, and submitting personal information means you acknowledge and accept this risk. In the event of a data breach, we will notify affected users and authorities as required by law.
六、用户权利与选择 | Your Rights and Choices
根据您所在地区的法律（如欧盟 GDPR、加州 CCPA、中国《个人信息保护法》），您可享有以下数据相关权利，如需行使权利可发送邮件至 privacy@wingsetm.cn，我们将在 30 个工作日内回复：/ Depending on your location, you may have rights under laws like GDPR (EU), CCPA (California), or PIPL (China). To exercise these rights, contact us at privacy@wingsetm.cn and we will respond within 30 working days:
- 访问、更正或删除个人数据 | Access, correct, or delete your data
- 退订营销类通讯 | Opt out of marketing communications
- 撤回信息使用同意 | Withdraw consent for data usage
- 请求数据可移植 | Request data portability
您可选择不提供部分个人信息，但可能因此无法享受完整服务。我方仅收集为提供服务所必需的信息。/ You may decline to provide certain personal information, but this may limit service access. We only collect information necessary for service delivery.
七、儿童隐私保护 | Children’s Privacy
本服务不面向 16 周岁以下未成年人，我方不会主动收集未成年人个人信息。若发现误收集，将立即删除相关数据。/ Our services are not directed to children under 16. We do not knowingly collect personal information from minors, and will promptly delete such data if discovered.
八、国际数据传输 | International Data Transfers
作为总部位于北京的国际旅行机构，我们可能将数据传输至境外（如处理欧美地区预订、尼泊尔 / 印度行程服务），所有跨境传输均会通过标准合同条款等机制符合适用法律要求。/ As a Beijing-based international travel company, we may transfer data overseas (e.g., processing EU/US bookings or Nepal/India trip services). All cross-border transfers comply with applicable laws via mechanisms like Standard Contractual Clauses.
九、政策变更 | Changes to This Privacy Policy
本政策最新更新于 2025 年 12 月 2 日。若政策调整，我们将通过邮件通知账户用户，并在本页面更新生效日期，修订后政策将即时生效。建议您定期查阅。/ This Privacy Policy was last updated on December 2, 2025. We will notify account users of changes via email and update the effective date on this page; revised policies take effect immediately. We encourage regular reviews.
十、疑问咨询 | Additional Questions
若您对本隐私政策有疑问，可通过以下方式联系我们：/ For questions about this Privacy Policy, contact us via:
- 电子邮箱：service@wingsetm.cn | Email: service@wingsetm.cn
- 公司地址：北京市朝阳区京顺路 5 号曙光大厦 A 座 10 层 | Address: 10th Floor, Tower A, Shuguang Building, No.5 Jingshun Road, Chaoyang District, Beijing
- 联系电话：+86-10-84482008 | Phone: +86-10-84482008
- 在线咨询：通过本网站 “立刻咨询” 按钮提交隐私相关疑问 | Online Consultation: Submit privacy inquiries via the “Consult Now” button on www.wingsetm.cn
我方工作人员将尽快回复您的咨询。/ A Company representative will respond to your inquiries promptly.
补充条款（网站运营基础规则）|Supplementary Clauses (Website Operation Rules)
评论相关 | Comments
访客发布评论时，我们会收集评论表单数据、访客 IP 地址及浏览器用户代理字符串以检测垃圾评论；可能将邮箱哈希值提交至 Gravatar 服务核验头像，评论审核通过后您的头像将随评论公开（Gravatar 隐私政策见https://automattic.com/privacy/）。/ When visitors leave comments, we collect form data, IP addresses, and browser user agent strings to detect spam. An email hash may be sent to Gravatar to verify profiles; approved comment profile pictures will be publicly visible (see Gravatar’s privacy policy at https://automattic.com/privacy/).
媒体相关 | Media
请勿上传含嵌入式 GPS 位置数据（EXIF）的图片，网站访客可下载并提取图片中的位置信息。/ Do not upload images with embedded GPS location data (EXIF); visitors may download and extract such location information.
Cookie 相关 | Cookies
- 评论 Cookie：可选择保存姓名 / 邮箱 / 网站信息，有效期 1 年，方便后续评论无需重复填写 | Comment cookies: Save name/email/website for 1 year for comment convenience
- 登录检测 Cookie：访问登录页时生成临时 Cookie（无个人数据），关闭浏览器即失效 | Login detection cookies: Temporary, non-personal cookies to test browser compatibility, deleted when the browser is closed
- 登录状态 Cookie：保存登录信息（有效期 2 天）及屏幕偏好（有效期 1 年），勾选 “记住我” 则登录状态保留 2 周，退出账号即清除 | Login status cookies: Store login info (2 days) and display preferences (1 year); “Remember Me” extends login to 2 weeks, deleted upon logout
- 文章编辑 Cookie：编辑 / 发布文章时生成临时 Cookie（仅含文章 ID），有效期 1 天 | Article editing cookies: Temporary cookies (post ID only) for 1 day when editing/publishing articles
嵌入式内容 | Embedded content from other websites
文章中的第三方嵌入式内容（视频、图片等），其数据收集规则与直接访问第三方网站一致，第三方可能追踪您的互动行为（若您已登录第三方账号）。/ Third-party embedded content (videos, images, etc.) follows the data collection rules of the source website; third parties may track your interactions if you are logged into their accounts.
密码重置数据 | Password Reset Data
申请密码重置时，您的 IP 地址将包含在重置邮件中。/ Your IP address will be included in password reset emails.
评论数据留存 | Comment Data Retention
评论及元数据将永久留存，以便自动审核后续评论，无需人工复审。/ Comments and metadata are retained indefinitely for automatic approval of follow-up comments.
账号用户数据权限 | Registered User Data Rights
注册用户可查看 / 编辑 / 删除个人信息（用户名不可修改），网站管理员可查看并编辑用户资料。/ Registered users can view/edit/delete personal information (except usernames); administrators can also access and edit user profiles.